Boxelder Customer Charter

Guaranteeing Landscaping, Patios, Driveways and Fencing in Edinburgh

Here at Boxelder Landscapes we aim to deliver a service that meets with your complete satisfaction.

We know how important it is to you that the goods and services that we say we can supply are delivered with the greatest of skill and expertise from management level right through to all operatives who work on our behalf.

Whilst it can never be 100% guaranteed that problems will never be encountered, we hope to demonstrate that we have the ability and the will to work with you to ensure you are provided with the best quality and service at all times.

With this in mind Boxelder Landscapes have adopted this voluntary Customer Charter and commit to delivering on our promise.

You can be assured that we have the necessary landscaping skills and experience to meet your requirements.

We are committed to continuously seek improvement in all aspects of our business and we are actively involved in the training and development of our staff.

Our voluntary Charter requires us to aspire to the following:

This voluntary Charter also requires that, in the unlikely event of any dispute involving price or workmanship that Boxelder Landscapes shall agree to have their work inspected by any independent person or persons who are satisfactorily qualified in Landscaping or Horticulture relevant to the activity that has been carried out.

  • Continued self assessment and ongoing training were practicable. Maintaining proper records and accounts and staying up to date with current legislation, health and safety and delivering best practise at all times.
  • Declare to any potential customer the length of time we have been trading and provide, if required, up to 5 customer references and allow inspection of at least one previous project.
  • Put in place and maintain all the necessary insurance covers including public and employers liability

To find out more about our services call 0131 202 9199

Patios & Paving

PATIO SERVICES

With advances in the skill and technique of laying pavers improving as well as recent price drops – the unrivalled beauty, upkeep, and long-term cost efficiency of a properly executed paving stone installation is becoming more and more apparent.

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DRIVEWAY SERVICES

With advances in the skill and technique of laying pavers improving as well as recent price drops – the unrivalled beauty, upkeep, and long-term cost efficiency of a properly executed paving stone installation is becoming more and more apparent.

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Fencing

Fencing

The primary function of a garden fence is to mark the boundaries of your property. However, it may also serve a number of other purposes, from child and pet containment to mere decoration. Residential fences come in many different designs.

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